City Express Suites By Marriott Playa Del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Av. Balamkamche Mza. 30 Lt 4, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City Express Suites By Marriott Playa Del Carmen, a 3-star hotel in the exclusive Playacar subdivision, features apartment-style suites with fully equipped kitchens. The property includes an outdoor pool, fitness center, game room, and meeting facilities, with hard-of-hearing personnel on staff.

Spacious Suite Amenities

All guestrooms at City Suites Playa del Carmen include air conditioning, separate sitting areas, and safes. Each suite offers a kitchenette, living room, breakfast area, and private bathroom with shower.

Fresh Morning Dining

The property serves complimentary breakfast Monday through Friday from 6:00 AM to 10:30 AM, prepared with fresh products.

Recreation and Entertainment

City Express Suites features a fitness center and outdoor pool for guest recreation. The property provides access to Cirque du Soleil Riviera Maya shows and Xoximilco entertainment.

Strategic Highway Location

Located half a mile from downtown Playa del Carmen and 3 miles from Playa del Carmen Airport. The hotel provides direct access to Xcaret, Xel-Ha, and Tulum via the Cancún-Tulum highway.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

335 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Suite

Max:

2 persons

335 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Suite

Max:

2 persons

335 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen4600 ft

Airports

Aeropuerto de Playa del Carmen (PCM)4600 ft

Cancun (CUN) 35.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Pool tables

Services

Room service
Housekeeping
Laundry
Dry cleaning
Grocery shopping service
Stores/Commercial services

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's pool
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
BBQ facilities
Leisure/ TV room

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Balamkamche Mza. 30 Lt 4, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Av. Balamkamche Mza. 30 Lt 4, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.4 mi

Zona Arqueologica Playa del Carmen

3800 ft

Carretera 109

Cenote Calavera

2500 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3800 ft

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

4600 ft

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

3.4 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

2800 ft

Av. Benito Juárez

Los Fundadores Park

1.1 mi

Mall

Starbucks

2100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

5100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.0 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.0 mi

Mall

City Club

2500 ft

Parks

Parque La Ceiba

4600 ft

Mall

Playacar Center Shopping Mall

4200 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1.4 mi

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1.1 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3200 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

3400 ft

Mall

Paseo del Carmen Shopping Mall

4500 ft

Beach

Playacar Beach

1.6 mi

Parks

Xel-Ha Park

4800 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

4800 ft

Amusement Park

Skydive Playa

4000 ft

Night club

Coco Bongo

1.5 mi

Museums

3D Museum of Wonders

1.7 mi

Church

Nuestra Senora del Carmen Catholic Church

1.7 mi

Nearby

Calle Carretera Federal 109

Cenote Carwash

1600 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1600 ft

Playacar

Ruinas Mayas

1800 ft

Restaurants

Dona Aurelia sabores Mexicanos

3300 ft

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

Lucky Wings

1200 ft

Avenida Balamcanche

LABRIOCHE de Playa

3200 ft

Paseo Xaman - Ha 12 Playacar

La Laguna Restaurant

1600 ft

Carretera Federal Cancun-Playa del Carmen Km 29

La Cantina

1600 ft

Carretera Federal Cancun-Playa del Carmen Km. 48 Next to The Grand Mayan Vidanta Resort

Tacos Break

1600 ft

Carretera Cancun-Playa del Carmen Km. 48 Vidanta Riviera Maya

Delicias Gourmet Playa

1.0 mi

Calle 11 Sur Plaza Palmeiras Locales 3 y 4

Evass Restaurant

1.1 mi

Diagonal 70 sur corner 13 sur Col. Ejidal

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily return

6.4/10

Nice

Rooms

5.8

Location

8.0

Service

5.0

Dining

5.6

Calvin

United States of America, March 2025

6.6/10

My stay at City Express Suites was a mixed bag. The room was spacious, but there was a funky smell, and the noise from neighbors was pretty distracting. The location was great and super convenient for getting to attractions, but the service could definitely use some improvement.

Rooms

5.0

The room was spacious, but it smelled like water damage, which was super off-putting. Plus, the noise insulation wasn't great; I could hear everything from the neighboring rooms and above.

Service

5.0

Service was disappointing. I had to wait almost half an hour to check in, and the staff didn't seem to care about resolving my issues. Daily towel count was off too; we had three guests but only got two towels.

Location

8.0

The location was actually solid—about a five-minute walk to 5th Avenue and eight to the beach. It was away from the noise, which was nice, and perfect for getting to Xcaret.

Dining

5.0

Breakfast was a letdown; I even got stomach flu from the food one morning. The kitchen area had a bad smell, which didn’t help the dining experience.

Facilities

6.0

The hotel had decent facilities like housekeeping and room service. They offered other services too, but honestly, I didn’t use them much.

John

United States of America, March 2025

6.6/10

My stay at City Express Suites was a mixed experience. While the location was fantastic and it offered a good value for money, the service and rooms left something to be desired. I found the room a bit damp and moldy, and the check-in process was frustratingly slow.

Rooms

5.0

The room was spacious, supposedly 56sqm, but it smelled moldy and damp, which was quite unpleasant.

Service

5.0

The check-in process was painful. I had to wait almost half an hour, and the staff was grumpy and unhelpful when I showed my booking confirmation.

Location

8.0

The location was excellent. just a 5-minute walk to 5th Avenue and 8 minutes to the beach, making it convenient for my needs.

Dining

6.0

Breakfast was delicious with homemade pastries, but the lack of variety after a week was disappointing. It was the same every day.

Facilities

6.0

They offered a range of facilities like room service and laundry. but the dining setup required customers to clean their own tables, which felt a bit off.

George

United States of America, March 2025

6.6/10

I had a mixed experience during my stay at City Express Suites. The location was convenient and the installations were nice, but the service really let me down. I faced a long wait at check-in and the staff was unhelpful, which made the initial experience frustrating.

Rooms

6.0

The room was decent but not soundproof at all. I could hear everything from next door, including running and dropping things from above. Overall, it was okay for my needs.

Service

5.0

The service was horrible. I had to wait almost half an hour to check in. The staff acted like they didn't have my reservation and seemed grumpy when I finally got my keys. They also kept forgetting that my room was for three guests, so I only got two towels each day.

Location

8.0

The location was great! Just a 5-minute walk to 5th Avenue and 8 minutes to the beach. It felt away from the noise of Playa Del Carmen but was still easy to get to attractions like Xcaret and Tulum.

Dining

5.0

Breakfast could definitely use more variety; I had the same options for an entire week. It was fine, but some crisp salads or new dishes would have been nice.

Facilities

7.0

The hotel had good facilities, including room service, dry cleaning, and grocery shopping service. It made my stay more convenient overall.

Mike

United States of America, January 2025

6.8/10

I had a mixed experience at City Express Suites. The room was spacious and clean but lacked soundproofing, which made it hard to relax. The check-in process was frustrating and much longer than it should have been. On a positive note, the location was excellent and very convenient for exploring the area.

Rooms

6.0

The room was big and clean but not soundproof, as I could hear the neighbors and noise from above.

Service

5.0

The service was horrible; I had to wait nearly half an hour to check in, and the staff seemed grumpy and unhelpful.

Location

8.0

The location was excelente for my needs, just off a busy highway and a short walk to Fifth Avenue and the beach.

Dining

7.0

The dining options were delicious but could use more variety, as I had the same breakfast for a week.

Facilities

7.0

Facilities included room service, dry cleaning, and grocery shopping services, which were convenient.

Kevin

United States of America, December 2024

5.6/10

My stay at City Express Suites in Playa del Carmen had its ups and downs. The rooms were clean and comfortable, but I faced issues with check-in that left a sour taste. The location was pleasantly quiet yet conveniently close to attractions, which was a plus for my family trip.

Rooms

7.0

The rooms were very clean and comfortable, although they felt a bit small for a suite.

Service

5.0

Unfortunately, the service was rude and unhelpful. I had to wait almost half an hour to check in, and the staff seemed grumpy and indifferent.

Location

8.0

The location was excelente for our needs, away from the noise but easily accessible to attractions like Tulum and Xcaret.

Dining

5.0

Dining options were just OK, though I noticed a bad smell by the breakfast area which was quite unappetizing.

Facilities

7.0

Facilities included several services like room service and laundry, which were convenient.

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